Plans & billing
What each subscription status means, when your plan renews, and how to manage payment through the Stripe billing portal.
The Billing page in Settings shows the subscription for your active workspace — your personal subscription when no organization is selected, or that organization’s church subscription when one is. Switch workspaces from the menu at the top of the sidebar.
Subscription statuses
| Status | Meaning |
|---|---|
| Active | Subscribed and current. |
| Free trial | Within the 14-day trial; shows when the trial ends. |
| Past due | A payment failed — the workspace can still reach Settings and the billing portal, but the library, collections, and planning features are locked until payment succeeds. |
| Canceled | Subscription ended; shows the date access ends. |
| Unpaid | Payment retries exhausted — same access as Past due. |
| No subscription | The workspace has never subscribed, or its subscription is fully canceled — choose a plan to regain access. |
Managing billing
Use Manage billing to open the Stripe billing portal, where you can update your payment method, view invoices, change plans, or cancel.
A free personal workspace (organization admins only) shows as Free instead of a renewal date. Cancel it from this page — it doesn’t use the billing portal. If you stop being an admin of every organization, that free workspace is canceled automatically.
Fixing a past-due subscription
If your subscription shows Past due or Unpaid, open the billing portal from Settings and update your payment method — the workspace regains full access as soon as Stripe successfully charges the updated method.